#156 - David Segal Talks Building a 9-Figure Tea Business, Decommoditizing Boring Products & The Future of Retail

Sam Parr (@TheSamParr), Shaan Puri (@ShaanVP) and David Segal (@_davidsegal) discuss: David’s background - At 26, David teams up with his 70-something-year-old cousin, Herschel Segal, to start DAVIDsTEA. - Herschel had made his fortune in Canada’s fashion industry. Previously Davis was helping his Herschel make small investments. Together they saw an opportunity to grow a tea brand, where David led and Herschel invested - He made his first million when a Boston PE firm (Highland Capital) made an investment in DAVIDsTEA. - When the company went public it was doing $30m in EBITDA. He didn't want to sell shares at the time, but needed to in order to make the IPO big enough. He eventually left the business and sold his shares because of management issues. He sold at an average of $14 a share. - Today he runs a few businesses. One of which is a restaurant where he is trying to mix the best of ghost kitchens with a sitdown restaurant - David is currently trying to get back in the tea game. He sees an opportunity to make tea good, and cool again. Tea penetration is tiny in NA, so there is a lot of room to grow. - With his new brand he wants to do DTC business by keeping tea simple, but widening its appeal. - Previous to DAVIDsTEA, he ran a software business. It was essentially an abandoned cart business but for real life. Brainstorm - Idea: good video for online meetings is like what a nice Italian suit was in the 80s. It shows professionalism and class. Sam mentions he is willing to pay thousands to have someone create a turnkey video conference setup for him. He thinks this could be a great business opportunity. - Made Renovation (https://www.maderenovation.com/ founded by Roger Dickey) offers turnkey bathrooms. The idea is clients can select from a limited amount of pre-selected styles. Shaan suggests applying this same idea to video conferencing setups. - Idea: Uber for contractors. David suggests it’s hard finding reliable contractors, and there may be space for a com